We offer customised solutions in the areas of process consulting, digital transformation and outsourcing to businesses, helping you gain and sustain a competitive edge.
Our process consulting and digital transformation services help your business improve competence and performance. We work with you to understand your activities and offer solutions that simplify processes and enhance efficiencies, helping you transform your operations.
Our strong presence across geographies backed by our efficient team of 300+ qualified and experienced professionals helps us provide outsourcing solutions to hundreds of businesses across Australia, New Zealand, United Kingdom, United States, Canada, Hong Kong and Singapore. Our well-established delivery centres in India and Malaysia enable us to deliver 24/7 support of which our clients leverage effectively to overcome their staffing and resource challenges.
Among our key differentiators is our ability to understand in detail, the process dynamics of each business, and put together a specific solution that meets your growth objectives.
We can streamline business processes, provide bespoke technology solutions to incorporate the business processes, provide staff for operations and also go the extra mile by providing digital marketing to assist with growth.
We have offices in the USA, Australia, and the UK, backed by well-staffed delivery centres in India (Bangalore, Vizag, Ahmedabad and Mohali) and Malaysia (Penang). This enables us to offer our services to clients 24×7.
We train our resources in your practices and processes, making them a virtual extension of your team to enable efficiency and a seamless delivery.
Our professionals are among the best in the industry, with proven experience in various domains and a deep understanding, of the rules and laws of the geographies they operate in.
We take data protection very seriously, considering that we work with leading names from across the globe. We have an ISO 27001 and ISO 9001 certification.
We have proven capabilities in designing solutions specific to client requirements. Our engagement models are flexible, and we can deploy resources full-time, part-time or on a transactional basis. Our teams also act as a virtual extension of your team.
We believe in growing with our clients and look beyond just service delivery. Our digital marketing service is designed to build brand exposure and meet your specific business goals.
At Valenta BPO, our contracts are simple with no lock-in terms, allowing for further flexibility in case your circumstances change.
We offer a fixed fee structure, that provides our clients’ with peace of mind knowing their monthly pricing won’t change.