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Build Your Team

ValentaBPO NZ > Outsourcing > Build Your Team

Build Your Team

Customise your outsourcing team to suit your growth objectives

Valenta’s Build Your Team offering is flexible and can be tailored to suit your businesses needs. We can fully customise a full support team offshore across one service area or across various verticals including accounting, administration, human resources, marketing, IT and much more.

This model is perfect for a medium sized business who are looking for a fully customised team solution across absolutely any vertical. We are specialists in recruitment and will build a team to suit your business needs, based on your brief and core objectives.

Building your team offshore provides your business with a competitive edge across pricing and efficiencies as we manage all staffing, hiring, training and IT. This provides you with the opportunity to focus on business growth, whilst we manage your resources.

Valenta's Captive Offshoring Engagement Models

Engagement models

We realise each client has their own unique pattern of operations and offer engagement models to suit specific requirements.

Leasing staff

We can help you with experienced staff, to work exclusively for you from our offices. This team would be legally employed and managed by us, while you could deploy them exclusively on your projects. They could report to you directly and be your resources for the entire life of the project. If you require, we could also provide you with a dedicated on-site management team.

Virtual captive operation

A captive operation is a wholly-owned subsidiary set up in a different region, to act as an extension of the parent company. This way, the parent company gets adequate control over the set up. Getting a centre of such nature is time consuming, demanding significant initial investment and commitment. Considering these challenges, most clients opt for our virtual captive services, as they plan on establishing their offshore operation. Captive offshoring is a low risk and cost-effective solution that helps businesses assess and evaluate the new region, before taking a decision on a more investment intensive and permanent operation. We also offer our clients the option of engaging our services, with the option of acquiring the resources sometime in the future to merge them with their subsidiary.

Joint ventures

Sometimes, outsourcing may not be the best option for companies, particularly if they handle sensitive data or proprietary processes that demand more security, and operational control. There could also be several other reasons tilting the decision towards tighter ownership and monitoring. Also, a captive centre or a subsidiary may not be a suitable choice, considering the time, effort, and cost needed to set it up. In such cases, we offer a joint venture option to get the activity started. With a joint venture, you have quick access to local resources and expertise we have built over years, helping you start your operations in the shortest possible time.

Build-Operate-Transfer

If your long term objective is to set up a full-fledged offshore operation, we suggest a Build-Operate-Transfer (BOT) arrangement. Here, we would build and operate your offshore operation for a pre-determined period, after which the entire operation could be transferred to your/representative company.

Why India and Malaysia?

India and Malaysia remain within the top 3 most favourable destinations to outsource as per the 2019 Global Services Location Index (GSLI). Providing major cost savings and a diverse offering with a highly qualified work force readily available, makes these two locations optimal for building your team.

Source: 2019 Global Services Location Index (GSLI)

Why Valenta's Build Your Team?

Presence Across Geographies

We have offices in the US, UK and Australia backed by established delivery centres at various locations in India and Malaysia. This translates to an understanding of the local cultures, laws, customs, and markets.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

Staffing Expertise

Our experience in different geographies and domains, equips us with an innate understanding of the resources and skills, available in those regions. This enables us to identify and recruit the best talent for your team, in terms of resource availability and skills.

Superior Training

Considering the vast pool of professionals we have on board in different locations across the globe, we have the expertise to train your resources on specific processes and regulations.

Presence Across Geographies

We have offices in the US, UK and Australia backed by established delivery centres at various locations in India and Malaysia. This translates to an understanding of the local cultures, laws, customs, and markets.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

Staffing Expertise

Our experience in different geographies and domains, equips us with an innate understanding of the resources and skills, available in those regions. This enables us to identify and recruit the best talent for your team, in terms of resource availability and skills.

Superior Training

Considering the vast pool of professionals we have on board in different locations across the globe, we have the expertise to train your resources on specific processes and regulations.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Highly Qualified Resources

At Valenta BPO we take care of the entire recruitment and training process so that when you engage our services, you are guaranteed a qualified dedicated resource for your business, who is ready to start immediately. The only training necessary is specific to your businesses policies and processes.

Up to 60% Cost Saving

On average, our Valenta BPO clients' report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Book Free Build Your Team Consultation

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

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