We offer a premier Salesforce consulting service, that is totally tailored to your business needs and goals. Our Salesforce consulting team can work with you to understand your requirements and deploy the right solutions, ensuring your business improves productivity, and in turn the customer journey.
Our Valenta Salesforce specialists possess deep knowledge of the entire suite of Salesforce, as well as available integrations to ensure your business runs smoothly. With all solutions customised, we are able to apply our Salesforce implementation expertise for one single product; such as CRM, or the entire product suite.
Staffing Solutions or Consulting Services
Whatever your needs, we have you covered. At Valenta BPO we are able to offer a consulting service, whereby we can design and implement Salesforce solutions for your business. Or alternatively, we also offer staffing solutions for businesses where staff can be deployed to your business, allowing you to even select the experience of your team members.
Valenta offers both full service solutions and single Salesforce product updates and implementation. Our Salesforce specialists can set-up systems, conduct training and customise the package to ensure you achieve the best result.
Our Salesforce consultants possess vast expertise across the entire product spectrum and as such can help you quickly set-up any Salesforce product extensively, bringing out the full potential of your solution.
Our Salesforce consultants can hold workshops or all-day training programs to quickly get your team familiar with all the aspects of your solution so as to maximise its effectiveness.
Given the rapid pace of business, automating workflows is crucial for maintaining high productivity and the competitive edge. Our Salesforce consultants are well versed in building workflows for different industries and custom design them based on your business requirements.
Reports are essential for making critical business decisions. Our Salesforce experts can help design custom reports that provide a comprehensive and detailed insight into your business.
It is always more efficient to have all of the vital information updated frequently, on one screen. As such properly customising your dashboard to your business processes and needs improves productivity and ensures you have critical data available instantly.
Our Salesforce consultants can help you identify and automate the process of collecting vital data needed for making insightful business decisions.
Moving forward in any business is difficult without first understanding where you currently stand. Salesforce provides deep business analytics and our Salesforce experts can help you customise the information.
Salesforce products come with intuitive AI which helps make numerous processes more efficient. Our Salesforce experts can help you bring out the full potential of your AI leading to improved productivity and processes.
While processes definitely improve when your clients are on the same platform, however ensuring clients utilise it effectively can be difficult unless the interface is easy to use and understand. Our Salesforce consultants will help custom design your client portals to simplify processes and improve the end customer experience.
The main goal of any Salesforce product is improving processes and this can be done more effectively by those with a thorough understanding of the product. Our Salesforce consultants partner closely to first understand your processes from all stakeholder angles and then design efficient processes within your product.
While integrating your Salesforce solution with other Salesforce applications can seem straightforward, incorrectly doing so can lead to your solution not being able to realise its full potential. Our Salesforce developers possess vast expertise in integrating Salesforce applications across verticals and can have you up and running in minimal time.
A smart solution is one that integrates seamlessly into your existing business processes. Our experienced Salesforce developers possess vast expertise in Salesforce CRM integration and can quickly get your third party software intuitively working with Salesforce.
To successfully implement Salesforce within your business, it is essential to prepare a scope document detailing your requirements. Click here for a sample scope document.
We will provide you with an initial proposal detailing requirements, estimated timelines and estimated costs.
During the onsite discovery meeting, we analyse, document and understand the objectives of each of your processes to design and build your bespoke solution.
Based on the discovery session, we will build you a prototype to ensure functionality meets your requirements.
Based on the discovery session, we will present you with the final proposal for sign off.
We will commence designing the architecture for your bespoke solution including dashboards and auto-scheduled reports.
We will map your existing data to the designed architecture to ensure seamless migration.
We will build and enhance all your workflows & process automation with greater functionality.
We will collaborate with your key stakeholders for process walk through & complete system testing.
We will roll out a training program for all system users to ensure they are well equipped prior to system go-live.
We will deploy the system in your environment and go-live.
We will commence ongoing maintenance support as required by your business.
Benefit realization – We will work with your key stake holders to identify the benefits.
Business requirements change from time to time. During our annual review, we do gap analysis and ensure the system is still adequate to meet the business requirements.
Our team of Salesforce specialists have an in-depth understanding of Salesforce, with a view of reducing redundancies and optimising outcomes.
Our Salesforce consulting service provides a holistic approach to your processes, ensuring that your business achieves the best results.
We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.
At Valenta BPO we understand that every business is different. We fully customise your Salesforce solution to meet your business needs ensuring an improvement in efficiencies and better user experiences.
Our team of Salesforce specialists have an in-depth understanding of Salesforce, with a view of reducing redundancies and optimising outcomes.
Our Salesforce consulting service provides a holistic approach to your processes, ensuring that your business achieves the best results.
We are ISO 9001 certified for Quality Management Systems and ISO 27001 certified for Information Security.
At Valenta BPO we understand that every business is different. We fully customise your Salesforce solution to meet your business needs ensuring an improvement in efficiencies and better user experiences.
Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.
Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.
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